English for Retail Customer Service

In this course, you will learn the language necessary for working in retail. You will learn how to assist customers, carry out common duties, and communicate with coworkers and managers about the store.

English for Retail Customer Service English for Retail Customer Service

COURSE OVERVIEW


English for Retail Customer Service

Assist customers with finding and selecting products and handle questions and complaints.
Keep the store running smoothly by managing the cash register, stocking, and inventory.
Communicate with coworkers and management about company policies, training, and maintenance and security issues.

10

Units

15

Hours of Content

10

Achievement Tests

A1

Required Skill Level

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